Privacy Policy

We only collect data that’s necessary to deliver our services, comply with UAE law, or improve our website. The categories below cover everything we may receive about you.

We use your data only for the purposes listed below — never for general resale.

We share your data only with parties that need it to deliver your service or where the law requires it. We do not sell your data.

• UAE government & authority partners

  DED, FTA, free zone authorities (DMCC, IFZA, JAFZA, etc.), GDRFA, MOFA, EIDA, MOJ, and Dubai Chamber — for license issuance, visa stamping, attestations, and tax registration. Only data required by the specific authority is shared.

• Banking & finance partners

  UAE banks and finance providers when you opt in to a corporate-account introduction or 0% instalment plan. They run their own KYC and credit checks.

• Service providers (processors)

  Vetted vendors that help us run the business — e.g. cloud hosting (Vercel, AWS), CRM (ERPNext), email/SMS (transactional), analytics (privacy-aware), and document storage. Each is bound by a written Data Processing Agreement.

• Legal & regulatory disclosures

  Where required to comply with a court order, regulatory request, or anti-money-laundering law in the UAE.

• With your consent

  For anything else (e.g. case studies, testimonials, public mentions), we ask first.

We take reasonable, industry-standard steps to protect your data and we don’t hold it any longer than we need to.

Under the UAE Personal Data Protection Law (and the EU GDPR where it applies to you), you have the following rights. To exercise any of them, email legal@best-solution.ae — we’ll respond within 30 days.

If you believe we’ve mishandled your data, you can complain to the UAE Data Office (data.gov.ae). We hope you’ll come to us first so we can fix it.

Cookies are small files saved on your device that help websites remember things between visits. We use them sparingly:

We manage tags through Google Tag Manager and use Google Consent Mode, which keeps functional, analytics, and marketing cookies switched off until you opt in. Your choice is stored on your device and respected on every page.

You can change your choice any time via the Cookie Settings link in the footer, or via your browser settings. Disabling strictly-necessary cookies may break some site features.

We may update this Privacy Policy from time to time — for example, when we add a new service or a UAE law changes. The "Last updated" date at the top of this page reflects the most recent version.

For material changes (anything that affects your rights or how we share data) we will notify active clients by email at least 14 days before the change takes effect.