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How to Start a Pet Care Business in Dubai: A Complete Guide

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How to Start a Pet Care Business in Dubai

Are you an entrepreneur with a passion for animals, looking to tap into a thriving market? The demand for high-quality pet services in the UAE is soaring, making a pet care business in Dubai one of the most rewarding ventures for investors today. But navigating the path from a great idea to a licensed, operational business can feel complex.

This comprehensive guide is your ultimate roadmap to starting a pet care business in Dubai. From understanding the local market and exploring the various types of pet care services to selecting the right business license and ensuring full compliance with Dubai Municipality and MOCCAE regulations — we cover every critical step to help you launch successfully in this thriving industry.

Ready to turn your passion for pets into a profitable business in Dubai?Let’s get started today!

Why A Pet Care Business in Dubai is a Golden Opportunity

Dubai’s pet care industry isn’t just growing; it’s booming. This growth is fueled by a unique combination of factors that create a perfect environment for success:

  • A Growing Expat Population: A significant portion of Dubai’s residents are expatriates who consider their pets family. They seek premium services, from gourmet pet food to luxury boarding and professional grooming.

  • High Disposable Income: The city’s affluent demographic is willing to invest in the health, happiness, and well-being of their animal companions, creating a high-value market.

  • Increased Pet Ownership: Post-pandemic, pet adoption rates have surged, leading to a larger customer base in need of ongoing care, supplies, and veterinary services.

  • Government Support: The UAE government actively promotes high standards of animal welfare, which in turn fosters a professional and trusted industry for consumers to engage with.

For a savvy investor, this translates into a stable, high-demand market with significant potential for profitability and long-term growth.

Types of Pet Care Business Licenses in Dubai

The first crucial step is to define your business activity, as this will determine the specific license you need from Dubai’s Department of Economy and Tourism (DET). Each license comes with its own set of rules and facility requirements.

Pet Grooming License

This is one of the most popular entry points into the market. It allows you to offer services like washing, trimming, nail clipping, and styling for pets.

  • Key Considerations: You’ll need a physical location that meets Dubai Municipality’s health and safety standards, including proper drainage, ventilation, and sanitized grooming stations.

Pet Boarding / Daycare Facility (Kennels & Catteries)

This license is for businesses offering temporary lodging for pets while their owners are away. This can range from basic kennels to luxury “pet hotels.”The activity titled ” Pets Boarding” is listed under activity code 9609010 in the official Dubai Department of Economy and Tourism (DET) business activity directory.

  • Key Considerations: Space is a major factor. Dubai Municipality has strict regulations on the minimum size of enclosures, exercise areas, and the ratio of staff to animals to ensure welfare.
Pet Shop / Retail Store License

This license allows you to sell pet food, toys, accessories, and other supplies. It can be a standalone store or integrated with a grooming or clinic facility.

  • Key Considerations: You must source products from approved suppliers and ensure all food items are correctly labeled and stored. If you plan to sell live animals (like fish or birds), you will need additional, highly specific permits from the Ministry of Climate Change and Environment (MOCCAE).

Veterinary Clinic License

veterinary clinic setup in UAE, is the most complex and regulated license. It allows you to provide medical services, vaccinations, surgeries, and treatments.

  • Key Considerations: Requires approval from both Dubai Municipality and the Dubai Health Authority (DHA) in some cases. You must employ a licensed veterinarian and adhere to stringent clinical standards for equipment, waste disposal, and medicine storage.
Mobile Pet Grooming Services

A growing trend, this business model offers convenience by bringing grooming services directly to the customer’s home.

  • Key Considerations: While you don’t need a large commercial space, you will need a specially equipped vehicle that meets DM’s hygiene and safety standards. You still require a commercial license to operate legally.

Expert Tip: Choosing the right business activity is a crucial first step in launching your venture in Dubai. As a trusted business setup consultancy in Dubai, UAE with years of experience, Best Solution ensures you make the right choices from day one. Our expert business consultants guide you in selecting the exact activity code that aligns with your business model—helping you avoid costly mistakes, regulatory issues, and delays in the licensing process.

Steps to Get a Pet Grooming License in UAE

With Best Solution’s swift service and dedicated support, we can simplify this process into clear, manageable steps. We can even help you secure your license in as little as two days once all documents are in order.

Step 1: Select your Business Activities

The foundation of your pet care business in Dubai begins with selecting the correct business activity. This defines what services you’re legally allowed to offer—whether it’s pet grooming, boarding, training, daycare, or retail. Choosing the right business activity ensures your trade license is accurate, avoids future legal complications, and determines which government approvals you’ll need. 

Step 2: Choose  Your Trade Name

You must then reserve your trade name with the DET, ensuring it’s unique and complies with UAE naming conventions.

Step 3: Identify the Legal Structure 

Choose a legal form for your business (e.g., Sole Establishment or Limited Liability Company – LLC). With the guidance of experienced business consultants in Dubai, you can ensure your setup aligns perfectly with your ownership and operational goals.

Step 3: Obtain Initial Approval from DET

Submit your application and required documents (including passport copies of owners/partners) to the Dubai Department of Economy and Tourism. The initial approval is a no-objection certificate that allows you to proceed with other formalities.

Step 4: Secure Approvals from Key Authorities (The Crucial Step)

This is where specialized expertise becomes invaluable. For any pet care business in Dubai, you will need approvals from:

  • Dubai Municipality (DM): They will inspect your proposed location to ensure it complies with their extensive code of practice for animal care facilities. This includes requirements for space, ventilation, hygiene, waste management, and animal welfare.

  • Ministry of Climate Change and Environment (MOCCAE): MOCCAE sets the federal standards for animal welfare, import/export, and disease control. You may need specific permits from them, especially for veterinary services or selling animals.
Step 5: Finalize Your Business Location & Tenancy Contract (Ejari)

Once you have a location that meets DM standards, you must sign a tenancy contract and register it on the Ejari portal. This registered lease agreement is a mandatory document for license issuance.

Step 6: Submit Final Documents & Receive Your Trade License

With all approvals and your Ejari in hand, you will submit the final application to the DET. After paying the required fees, you will be issued your official trade license.

Step 7: Post-Licensing Formalities

Your journey doesn’t end with the license. Best Solution provides robust post-license support, helping you with:

  • Visa Processing: Applying for your investor visa and employee visas.

  • Corporate Bank Account Opening: Leveraging our robust business network to facilitate a smooth corporate bank account opening process.

  • Labor & Immigration Registration: Ensuring you are fully compliant with all employment regulations.
Real Story: Why Choosing the Right Business Activity Matters

A client from Denmark once approached us at Best Solution with a simple yet powerful goal—he wanted to start a pet care business in Dubai. Initially, he consulted with another business setup consultancy, shared his vision, and expected to be guided through the process. Unfortunately, the experience left him confused. The advisors couldn’t clearly explain the relevant business activities, nor did they provide clarity on the specific services he could legally offer under his license.

Frustrated but still determined, he reached out to Best Solution.

Our expert business consultants in Dubai took the time to understand his goals—whether he wanted to offer grooming, boarding, or training services—and educated him about the available activity codes, regulatory requirements, and the best licensing path forward.

With the right guidance, he was finally able to identify the precise business activity, align it with his service model, and confidently begin the licensing process—saving both time and future legal hassles.

Why This Matters to You

Whether you’re an investor with industry experience or an entrepreneur entering the Dubai market for the first time, selecting the correct business activity is crucial. It directly affects your licensing, approvals, and the scope of services you’re legally allowed to provide.At Best Solution, we ensure you’re set up the right way—from the first step.

Conclusion: Partner with Best Solution for Your Pet Care Business?

The Dubai pet care market is ripe with opportunity for passionate entrepreneurs. By understanding the licensing requirements, adhering to regulatory standards, and choosing the right partner, you can build a thriving and profitable business. The key is to approach the setup process with clarity, diligence, and expert guidance. Backed by the leadership of our General Manager, Vipin Kumar, whose years of experience and deep-rooted connections across government departments and regulatory bodies have helped countless clients achieve faster, more efficient results—you’re in trusted hands.

Don’t let bureaucratic hurdles stand between you and your entrepreneurial dream. Let us handle the complexities so you can focus on what you do best—caring for pets.

Ready to take the first step?

Contact Best Solution today for a free, no-obligation consultation. Our team is ready to provide a customized solution and a clear roadmap for launching your pet care business in Dubai. Get Your Free Quote Now or call us.

Frequently Asked Questions
How long does it take to get a pet care license in Dubai?

With all documents and approvals in place, Best Solution can help you secure your trade license in as little as 2-3 working days. The entire process, including external approvals from Dubai Municipality, typically takes 3-4 weeks.

Do I need to be a veterinarian to open a pet care business?

You only need to be a licensed vet if you are opening a veterinary clinic. For grooming, boarding, or retail businesses, you do not need a veterinary degree, but you must hire staff with appropriate experience and qualifications as required by Dubai Municipality.

What are the main rules from Dubai Municipality for a pet grooming shop? 

Key rules include having a minimum space (e.g., around 150 sq. ft.), non-porous and easy-to-clean surfaces, proper ventilation and air-conditioning, hot and cold water supply, a separate area for washing and drying, and strict sterilization protocols for equipment.

Can I run a pet care business from my home in Dubai?

No, commercial pet care activities like grooming or boarding are not permitted to be run from a residential villa or apartment. You must have a commercially licensed property that is approved by the Dubai Municipality.

What is the role of MOCCAE in setting up a pet business? 

The Ministry of Climate Change and Environment (MOCCAE) sets the federal laws for animal welfare in the UAE. They are involved in regulating the import/export of animals, setting standards for humane treatment, and issuing specific permits for activities that involve animal health and trade. Compliance with MOCCAE is mandatory.

Disclaimer : This guide provides a general information . Regulations and costs may change time to time based on government rules, so consult the best solution’s professional Business Setup consultants for the latest updates. Refer to the glossary for definitions of key terms which is mentioned in this article. Refer to the glossary for definitions of key terms. Refer to the glossary for definitions of key terms.

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